Privacy Policy

Zeppelin Guys LLC ("we," "us," or "our") is the maker of AIRWALL®, our flagship healthcare containment product. We operate the AIRWALL® digital card and website located at connect.airwallusa.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us, including when you provide your contact information through our lead capture form.

By submitting your information through our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please do not submit your information.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, job title, and company/facility name.
• Professional Information: Your role within your organization and your facility type.
• Communication Preferences: Whether you have opted in to receive SMS text messages from us.
• Notes: Any additional context you choose to share with us about your project or facility needs.
• Usage Data: Pages visited, time spent on the Site, and device/browser information collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up on your interest in AIRWALL® products and services.
• Send you transactional messages such as appointment confirmations, reminders, and notifications, if you have opted in.
• Add your contact information to our customer relationship management (CRM) system for sales and follow-up purposes.
• Comply with applicable legal obligations.
• Improve our Site and services.

3. SMS / Text Message Communications

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors (such as CRM platforms and communication tools) who assist us in operating our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your information at any time by contacting us.

6. Data Security

We take the security of your personal information seriously and implement commercially reasonable technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your browser and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions, and is subject to confidentiality obligations.
• Secure Storage: Contact information submitted through our Site is stored in a secured CRM platform with role-based access controls.
• Third-Party Vetting: Service providers who handle your data on our behalf are evaluated for their security practices and are bound by data processing agreements.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of communications at any time.
• Withdraw your SMS consent at any time by replying STOP.

To exercise any of these rights, contact us at the information below.

8. Cookies and Tracking

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: